Privacy Policy

Roadtrain Ltd

www.roadtrain.ie  | info@roadtrain.ie

1. Introduction

Roadtrain Ltd (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information about you when you visit our website at
www.roadtrain.ie
or use our services.

We are a data controller under the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.

2. Who We Are

Roadtrain Ltd

The Roadtrain Complex, Bluebell Industrial Estate, Dublin 12, D12 P046, Ireland

Email: info@roadtrain.ie
Phone: +353 1 456 5333

3. Data We Collect

3.1 Information you provide directly

• Name and contact details (when you fill in our contact or booking forms)
• Email address and phone number
• Company name and job role
• Message content and enquiry details
• Information submitted via driver or sub-contractor application forms

3.2 Information collected automatically

• IP address and browser type
• Pages visited and time spent on site
• Referring URLs and device information
• Cookie data (see our Cookie Policy for full details)

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and provide quotations
• To process bookings and manage logistics services
• To operate and improve our website and online portal
• To comply with legal and regulatory obligations
• To send service-related communications
• To process driver and sub-contractor applications

5. Legal Basis for Processing

• Contract performance – when processing is necessary to fulfil a contract with you
• Legitimate interests – to operate and improve our business
• Legal obligation – where we are required by law
• Consent – where you have given us explicit consent (e.g. marketing communications)

6. Data Sharing

We do not sell your personal data. We may share it with:

• IT and technology service providers who help us run our systems
• Customs and regulatory authorities where required by law
• Professional advisors (legal, financial, auditing)
• Our UK office and operational partners in the course of providing logistics services

7. International Transfers

As we operate across Ireland and the UK, your data may be transferred between these jurisdictions. We take appropriate safeguards to ensure your data remains protected in accordance with GDPR and UK GDPR.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Typically, customer and transactional records are retained for 7 years in line with Irish revenue and commercial requirements.

9. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (right to erasure)
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at
info@roadtrain.ie.
You also have the right to lodge a complaint with the Data Protection Commission (Ireland) at
www.dataprotection.ie.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date at the top of this document reflects the latest revision.

12. Contact

For any questions about this Privacy Policy, please contact us at
info@roadtrain.ie
or write to us at the address above.